Terms & Conditions
Introduction
This End User Licence Agreement (EULA) sets out the terms of licence and use that apply to those applications for use on mobile devices (such as mobile phones, tablets and other devices), including any updates to those applications, and those electronic downloads (such as games, magazines, newspapers, e-books and other digital content publications) that we make available for download from the third party application store (respectively, Applications and Downloads).
These terms and conditions also apply to any of the services accessible through any Application, unless separate or additional terms apply, in which case they will be displayed on-screen or accessible via a link.
The Applications and Downloads are provided by DemDX Limited (we, us and our). We are a limited company, registered in England. Our registered company number is 09573122, and our registered office is at 7 Crane Grove, London, United Kingdom, N7 8LB. Our VAT registration number is 9573122.
BY DOWNLOADING, ACCESSING AND/OR USING ANY APPLICATION OR DOWNLOAD, YOU CONFIRM THAT YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS AND ACKNOWLEDGE THAT THEY CONSTITUTE A LEGALLY BINDING CONTRACT BETWEEN US AND YOU (AND, IF RELEVANT, ANY ORGANISATION ON WHOSE BEHALF YOU ARE ACTING). IF YOU ARE ACTING ON BEHALF OF ANY ORGANISATION, YOU CONFIRM THAT YOU HAVE THE REQUISITE AUTHORITY, POWER AND RIGHT TO FULLY BIND THAT ORGANISATION. IF YOU (OR, IF RELEVANT, YOUR ORGANISATION) DO NOT AGREE TO ALL OF THESE TERMS (OR IF YOU DO NOT HAVE THE RIGHT TO BIND YOUR ORGANISATION), YOU ARE NOT PERMITTED TO ACCESS OR USE ANY APPLICATION OR DOWNLOAD, AND YOU SHOULD NOT CLICK TO ACCEPT THESE TERMS AND YOU SHOULD NOT PROCEED FURTHER.
In this EULA, unless the context otherwise requires, all further references to you (and your, etc) means both you as an individual user and also the organisation on whose behalf you are acting (if any).
We reserve the right to change the terms of this EULA from time to time by changing them and notifying you (with the updated terms being displayed on-screen or with a link to the updated terms) when you next start the Application or download a new Download. These terms and conditions were last updated on 17 December 2025.
What we do
The Application is a clinical support tool to be used by suitably qualified professionals as a learning aid in conjunction with your medical training, clinical skills, experience and knowledge.
DISCLAIMER – PLEASE READ
The Application and any Downloads must be used by suitably qualified professionals only. The Application and Downloads are intended as a support tool and learning aid only and are not a substitute for the clinical skills and judgement of a qualified professional. By downloading and using this Application and any Downloads, you confirm that you are a suitably qualified and appropriately trained professional.
We, the Application and the Download do not provide professional advice or medical services of any kind. The Application and any Downloads should not be solely relied on to complete clinical assessments or make treatment decisions for patients.
We provide no guarantee as to the accuracy of any content used or any information provided in the Application and any Download including but not limited to medical text, images, diagrams and/or clinical calculators. We do not warrant or guarantee that the information provided by the Application and Downloads will be error-free or accurate in any way.
The Application and Downloads is not a complete or comprehensive clinical reasoning tool. It is your sole responsibility to make your own clinical decisions. You are solely responsible for the care and outcomes of your patients.
The Application and Downloads can be used offline however this may limit accuracy and may not include information updates.
Access to the Applications and Downloads
Applications and Downloads may only be downloaded, accessed and used on a device owned or controlled by you and running the relevant operating system for which the Application or Download concerned was designed, so you must make sure you have a compatible device which meets all the necessary technical specifications.
You will be assumed to have obtained permission from the owner of any device that is controlled, but not owned, by you to download an Application or Download to that device. You accept responsibility, in accordance with this EULA, for all access to, and use of, any Application or Download by you on any device, whether or not it is owned by you.
You acknowledge that the mobile service provider for the device to which you download, or on which you access or use, any Application or Download may charge for internet access (including mobile data usage).
We may, from time to time, restrict download of an Application or access to certain features, functions or content of, or services accessible through, a downloaded Application or Download to users who have registered with us. You are not obliged to register with us, but if you do not do so, you will be unable to use the applicable features or content.
If you choose, or you are provided with, a log-on ID (such as a username and password or other identifier) for accessing or using any Application or Download, you must treat such information as confidential and must not reveal it to anyone else. You are responsible for all activities that occur under your log-on ID and must notify us immediately of any unauthorised use. We reserve the right to disable any log-on ID if, in our opinion, you have failed to comply with any of the provisions of this EULA or if any details you provide prove to be false.
We cannot and do not guarantee the continuous, uninterrupted or error-free operability of any Application or Download or that it will respond at a certain speed (since this depends on factors outside our control).
Paid-for Applications, Downloads, and in-App purchases
The downloading of paid-for Applications (or upgrades), Downloads and optional “in-App” purchases (which may be available from time to time) will require you to pay a fee, the amount of which will be as set out either on the third party application store or within the relevant Application.
Where you pay to download any paid-for Application (or upgrade), Download or in-App purchase, we warrant that it will substantially comply with the description provided at the point of download and that any services we provide through it will be provided with reasonable care and skill.
What you are allowed to do
You may only use any Application or Download, if you are a business user, for the internal business purposes of your organisation, and only in accordance with this EULA (and in accordance with any applicable terms of any relevant third party service provider for the device) and only for lawful purposes, and in a responsible manner.
Subject to the following sections, you may retrieve and display content from any Application or Download on a device and store that Application or Download in electronic form incidentally in the normal course of use of your browser or device. Additional terms may also apply to certain features, parts or content, and, where they apply, will be displayed on-screen or accessible via a link.
What you are not allowed to do
- republish, redistribute or re-transmit any Application or Download;
- copy or store any Application or Download other than for your use as permitted;
- store any Application or Download on a server or create a database by systematic downloading;
- remove or change any content or attempt to circumvent security or interfere with proper working;
- use any Application or Download in a way that might damage our name or reputation;
- otherwise do anything that it is not expressly permitted by this EULA.
All rights granted to you under this EULA will terminate immediately if you are in breach of any of them. To do anything else with any Application or Download, you will need a separate licence from us. Please contact us using the Contact Us details at the end of this EULA.
Third party platform providers and application stores
Certain third party platform providers with whose devices and/or operating systems the Applications and Downloads have been designed to be compatible oblige us to include certain additional provisions in this EULA. These are set out at the end of this EULA under Additional third party terms. These provisions come from the relevant third party platform providers, not us.
Third party application stores are operated by the relevant third party platform providers and/or their affiliates. You must comply with all applicable terms of service, rules and policies applying to any third party application store from which you download any Application or Download. We are not responsible for these stores or (with the exception of the Applications and Downloads) for anything provided by them and do not guarantee that they will be continuously available.
Intellectual property rights
We license, but do not sell, to you any Application or Download you download. We remain the owners of all Applications and Downloads at all times.
All intellectual property rights in the Applications and Downloads and in any content of any Application or Download (including text, graphics, software, photographs and other images, videos, sound, trade marks and logos), other than User Content, are owned by us or our licensors. Except as expressly set out here, nothing in this EULA gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading any Application or Download or any content from them.
Functionality and content
You agree that downloading, accessing and use of any Application or Download that is made available for download free of charge are on an ‘as is’ and ‘as available’ basis and at your sole risk.
We reserve the right to change the design, features and/or functionality of any Application or Download by making the updated Application or Download available, or by automatic delivery of updates. You are not obliged to download any updated Application, but we may cease to provide and/or update content to prior versions, and in some cases you may not be able to continue using an Application until you have downloaded the updated version.
Where an Application makes content available, you acknowledge that such content may be updated at any time. We reserve the right to cease to provide and/or update content to any Application, with or without notice, if we need to do so for security, legal or other reasons.
Whilst we try to make sure that content made available by any Application or Download consisting of information of which we are the source is correct, you acknowledge that certain Applications and Downloads may make content available which is derived from a number of sources, for which we are not responsible. In all cases, information made available by any Application or Download is not intended to amount to authority or advice on which reliance should be placed.
Except as expressly set out in this EULA, we make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content, and to the fullest extent permitted by law, all implied warranties or conditions are excluded. We accept no liability for any loss or damage of any kind incurred as a result of reliance on the content of any Application or Download.
We cannot and do not guarantee that any Application or Download or its content will be free from viruses or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your requirements.
Your personal information
Use of your personal information submitted to us (whether via any Application) is governed by our Privacy and Cookies Policy. Additionally, by using any Application, you acknowledge that internet transmissions are never completely private or secure and that it is always possible that any message or information you send may be read or intercepted by others.
Payment processing
Payment details you provide will be encrypted using secure sockets layer (SSL/TLS) technology before they are submitted to us over the internet. Payments made on the Application are processed through our third-party payment gateway provider. You will be providing credit or debit card information directly to our payment processor which operates a secure server to process payment details, encrypting your payment information and authorising payment. Information you supply to our payment processor is not within our control and is subject to their privacy policy and terms.
User content
The Application allows you to submit user-generated content in the form of personalised notes, bookmarks, and photos of pathologies to add to our image collection (“User Content”). We do not control User Content submitted. You are solely responsible for it and acknowledge that all User Content expresses the views of its respective authors, and not our views.
If you submit any User Content, you must:
- not submit any User Content that is unlawful, threatening, abusive, libellous, pornographic, obscene, vulgar, indecent, offensive or which infringes the intellectual property or rights of any third party;
- not submit any User Content that contains viruses or other code that has contaminating or destructive elements;
- not impersonate, or misrepresent an affiliation with, any person or entity.
By submitting any User Content, you grant us and our affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free and fully sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content, and you waive any moral rights you may have.
Whilst we do not pre-screen User Content, we reserve the right, in our sole discretion, to delete, edit or modify any User Content submitted and/or to close any discussion topic, at any time without notice.
External links
Certain Applications and Downloads may, from time to time, include links to external sites, which may include third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links does not imply any endorsement of or association with their operators.
Our liability
Nothing in this EULA shall limit or exclude our liability to you:
- for death or personal injury caused by our negligence;
- for fraudulent misrepresentation;
- for breach of any term implied by the Consumer Rights Act 2015 which may not be limited or excluded; or
- for any other liability that, by law, may not be limited or excluded.
Subject to this, if you are a consumer and not a business user, in no event shall we be liable to you for any business losses. If you are a business user, in no event shall we be liable to you for any indirect or consequential losses, or for loss of profit, revenue, contracts, data, goodwill or similar losses, and any liability is strictly limited to reasonably foreseeable losses and shall not exceed £100 if the relevant Application/Download was free.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control.
General
You may not transfer or assign any or all of your rights or obligations under this EULA.
All notices given by you to us must be in writing to the address at the end of this EULA.
If we fail to enforce any of our rights, that does not result in a waiver of that right.
If any provision of this EULA is found unenforceable, all other provisions remain unaffected.
These terms may not be varied except with our express written consent.
These terms and any document referred to in them represent the entire agreement between you and us. We are required by law to advise you that contracts formed on these terms may be concluded in English only and that no public filing requirements apply.
These terms shall be governed by English law, and you agree that disputes will be dealt with by the English courts (unless you live in another part of the UK, in which case local law and courts apply). Nothing prevents us from bringing proceedings to protect our intellectual property rights elsewhere.
Contacting us
Please submit any questions you have about this EULA or any problems concerning any Application or Download by email to info@demdx.com